Privacy Policy

Last updated on: 2025-01-13

This Privacy Policy outlines how O.S. Michael Psychotherapy and Coaching (referred to as “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or interact with our website, www.osmichael.com (“the Website”).

1. Information We Collect

We collect the following types of personal information:

Contact Information: Your first name, last name, email address, and phone number.
Location Information: Address, city, state, postal/ZIP code, and country.
Social Media Information: Data provided when you connect via social media platforms.
Technical Information: Information automatically collected through tools such as Google Analytics and Hotjar.

2. How We Use Your Information

We use your information to:

Provide psychotherapy and coaching services.
Communicate with you via email or phone regarding appointments or inquiries.
Improve our website and services through analytics.
Send newsletters or promotional emails if you opt-in to receive them.

3. Legal Basis for Processing Personal Data

If you are located in the EU, UK, Iceland, Liechtenstein, or Norway, we process your personal data under the following legal bases:

Consent: When you provide explicit consent to receive communications.
Contractual Necessity: To perform a service you request.
Legitimate Interests: To improve our services and protect the integrity of our platform.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service providers such as Google Analytics and Hotjar.
Authorities, if required by law.

5. Your Rights

Under the GDPR and similar regulations, you have the following rights:

Access, update, or delete your personal information.
Restrict or object to processing.
Withdraw consent at any time.
File a complaint with your local data protection authority.

To exercise your rights, please contact us at info@osmichael.com or call us at +44 20 70702575.

6. Retention of Information

We retain personal data only as long as necessary for the purposes stated in this policy, or as required by law.

7. Security of Your Information

We employ technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.

8. Updates to This Privacy Policy

We reserve the right to update this policy at any time. If changes occur, we will notify users via email. The latest version will always be available on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

Email: info@osmichael.com
Phone: +44 20 70702575
Address: 70 Camberwell Road, London, SE5 0EG, UK